At GoCar Lanzarote, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and services.
By using our website, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website.
Information We Collect
We may collect personal information that you provide directly when you use our website, submit a booking request, fill out a contact form, or communicate with us. This information may include your name, email address, phone number, travel dates, pickup and drop-off details, driver information, and any other information you choose to provide.
We may also collect certain non-personal information automatically when you visit our website. This may include your IP address, browser type, device type, operating system, referring pages, pages viewed, and general usage data. This information helps us improve website performance and user experience.
How We Use Your Information
We use your information to operate our website, process requests, respond to enquiries, and help you find suitable car rental offers in Lanzarote. We may also use your information to improve our services, monitor website activity, prevent fraud, and ensure the security of our platform.
Your information may be used to:
– respond to your messages and booking enquiries
– provide rental-related information
– process reservations or connect you with rental suppliers
– improve website functionality and customer experience
– send relevant service communications
– comply with legal obligations
Sharing of Information
We do not sell your personal data to third parties. We may share your information with trusted local car rental suppliers, service providers, or technical partners only when necessary to process your request, manage your booking, operate the website, or comply with legal obligations.
For example, if you submit a booking or rental enquiry, relevant details may be shared with the supplier responsible for providing the vehicle or rental service. We may also share information when required by law, legal process, or to protect our rights and legitimate interests.
Cookies
Our website may use cookies and similar technologies to improve functionality, analyse traffic, remember user preferences, and enhance the browsing experience. Cookies are small text files stored on your device when you visit a website.
You can control or disable cookies through your browser settings. Please note that some parts of the website may not function properly if cookies are disabled.
Data Retention
We keep personal data only for as long as necessary to fulfil the purposes described in this Privacy Policy, including providing services, resolving disputes, maintaining records, and complying with legal obligations. When your data is no longer needed, we will securely delete or anonymise it where appropriate.
Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Third-Party Links
Our website may contain links to third-party websites or external services. We are not responsible for the privacy practices, content, or policies of those third-party websites. We encourage you to review their privacy policies before providing any personal information.
Your Rights
Depending on your location and applicable data protection laws, you may have the right to request access to your personal data, request correction of inaccurate information, request deletion of your data, object to certain processing activities, or request restriction of processing.
If you would like to exercise any of your rights regarding your personal data, please contact us using the contact details provided on our website.
Children’s Privacy
Our website and services are not directed to children, and we do not knowingly collect personal information from children without appropriate legal basis or consent. If we become aware that a child’s information has been collected inappropriately, we will take steps to remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, or website practices. Any updates will be posted on this page, and the revised version will become effective once published.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through the contact details provided on the GoCar Lanzarote website.